At Ghumo Bihar, we specialize in providing curated travel experiences, guided tours, and customized holiday packages across Bihar and nearby destinations. This Shipping and Delivery Policy outlines how our services are confirmed and delivered to our customers.
1. Nature of Our Services
We do not sell any physical or digital products. All our offerings are service-based travel experiences, such as:
- Tour packages (group or private)
- Local sightseeing and guided tours
- Custom travel planning and bookings
- Cultural and heritage experiences
2. Booking Confirmation and Delivery
- Delivery Mode: All services are confirmed and delivered digitally via email, SMS, or WhatsApp.
- Confirmation Timeline: Once a booking is made and payment is successfully received, you will receive a confirmation within 24 hours. This includes your travel itinerary, package inclusions, and contact details of our local coordinators (if applicable).
- Documents Provided: Depending on the package, you may receive:
- E-vouchers
- Tour plan or itinerary
- Contact information of the trip coordinator or guide
- Hotel or transport booking details (if included)
3. Service Fulfillment
- On-Ground Services: The travel services are fulfilled on the scheduled date(s) as per the confirmed itinerary, through our team or trusted local partners.
- No Physical Shipping: Since we only provide travel services, no physical shipping or product delivery is involved.
- Location Availability: Our services are primarily available in Bihar. In some cases, we may also organize tours in nearby states or popular destinations.
4. Customer Support
If you face any issue regarding your tour confirmation or delivery of service details, please contact us:
- Email: contact@ghumobihar.com
- Phone/WhatsApp: +91-9060288568
- Response Time: Within 24 hours during business hours
- Business Hours: Monday to Saturday – 10:00 AM to 6:00 PM
5. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time to reflect changes in our service offerings or compliance requirements. Please review this page periodically.